1. Oneloop Logistics processes data of, among others, persons and company representatives who want to make use of the services of Oneloop Logistics, such as customers. Oneloop additionally processes data of auxiliary persons, appointed to carry out the agreements with experts, transport companies, and other persons who are involved in the execution or preparation of agreements, insofar that processing of personal data is required to provide an optimal service.
2. Oneloop collects and processes names, addresses, (mobile) telephone numbers, fax numbers, and IP addresses. This list is not limited.
3. Oneloop may also process personal data after the consent of the data subject has been obtained. This permission is primarily granted by filling out a contact form on our website or via any means of communication. Processing exclusively takes place for the specific purpose for which permission has been granted, such as making an offer, sending quotes, or answering questions.
4. Oneloop does not store personal data longer than necessary to achieve the purpose for which it was processed, with due observance of legal requirements.
5. Personal data processed by Oneloop will only be transferred to third parties if this is necessary for the performance of an agreement concluded by Oneloop or for pre-contractual measures, or after permission expressly granted by the data subject, or according to the law. Without prejudice to the foregoing, Oneloop will endeavour to take appropriate safeguards that provide an adequate level of protection before transferring personal data to partners in other countries.
6. Oneloop has taken appropriate technical and organizational measures which guarantee an appropriate level of protection considering the risks. The risks are identified and documented in the Oneloop logistics Data Processing Register. These measures aim to protect data and prevent destruction, modification, unauthorized disclosure, and unauthorized access to personal data. The IT Department of Oneloop Logistics takes all measures immediately, that are necessary to limit consequences in the event of unauthorized access to Oneloop’ s systems. An unexpected data leak is immediately reported in accordance with the applicable legislation.
7. Unless the law determines the contrary, you always have the right to view your data and to request adjustment or removal thereof. Please send your request to the Head of the Department of the office handling your account. You can also contact him/her with complaints concerning the processing of personal data, if applicable.
1. No insurance will be affected except upon express instructions given in writing by the Customer. All insurance affected by Oneloop Logistics is subject to the usual exceptions and conditions of the policies of the insurance Company or underwriters taking the risk.
2. Should the insurers dispute their liability for any reason the insured shall have recourse against the insurers only. Oneloop Logistics shall not have any responsibility or liability whatsoever concerning the insurance notwithstanding that the premium upon the policy may not beat the same rate as charged by Oneloop Logistics or paid to Oneloop Logistics by its customers.
3. Oneloop Logistics shall not be obliged to make, nor held liable for not making, any declaration for any statute, convention, or contract as to the nature or value of any Goods, or as to any special interest in delivery unless express written instructions to that effect have been received and accepted by Oneloop Logistics.
4. Unless otherwise previously agreed in writing, the Customer shall not deliver to Oneloop Logistics appointed warehouses or cause Oneloop Logistics to deal with or handle Dangerous Goods.
5. Oneloop Logistics' liability resulting from such instructions relating to the delivery or release of the goods other than in writing shall not exceed that provided for in respect of the missing delivery of Goods.
6. Oneloop Logistics accepts no responsibility for the departure or arrival dates of Goods beyond the one it may be required to assume by applicable law.
7. Rates quoted are based on daytime/weekday delivery only.
8. Carrier schedule is subject to change per final flight plan, without prior notice.
9. Chargeable weight for airfreight shipments will be calculated as 1 cbm=167 Kg & for sea freight 1cbm=1000kgs.
10. Overtime surcharge applied on shipments processed outside normal working hours.